[tex-live] Re: Fw: Questions

TUG Office office@tug.org
Wed, 18 Apr 2001 10:40:19 -0700

Hmmm.  Can anyone help?

At 11:35 PM 4/17/01 -0400, you wrote:
>      I received the new CD you sent. Tonight I had a few hours to kill 
> trying to get it to work. Again, after spending about 3 hours installing 
> it and trying to get it to work, the new CD does not work either. Every 
> other CD I have bought or software I have downloaded from the web have 
> all worked fine- everything except the TeXLive CD. I need someone to send 
> me step-by-step instructions and a demo of  an actual TeX document that I 
> can run to check if everything is installed (it would probably help many 
> other non computer experts). If there is already a demo on the disk, I 
> can't get to it. Should I just return the CDs you sent me and you can 
> return my membership fee ?  I hate to give up, but something is just not 
> right and I have spent many wasted hours trying to get it to work. I 
> really need to be able to write TeX documents from home.  I have written 
> TeX and LaTeX documents for years on my computer on campus with no 
> problems. I await your response. Please help me.
>  Thanks,
>  Johnny Brown
>  P.S. Perhaps you guys could have a special column in your newsletter 
> "Bits For Beginners" in which you can cover very basic material 
> (including how to correctly install, run and test the TeXLive CD). After 
> all, even all you guys were beginners at one time!